Problems

Please include your username in all emails, if possible!

If you joined by mail-order, or I gave you a free pass, email me or my assistant, michelle.
Please include your username, password, when you joined, how much time you paid for,
when your membership was due to expire, etc.

Are you clicking on pictures marked "Members" and getting sent to the Join page? Click here.

Please be sure your browser is set to accept all cookies.

Your username and password are case-sensitive. "Roper" will not work if your password is "roper".

Videos are not set up for streaming. Download them to your own storage device, and watch them whenever you want.
With most browsers, you can do this by right clicking on the link and selecting "Save target as..." then choosing a location.
Different videos are in different formats. Please be sure you have the right player for each video.

Forget your username or password? Email me or my assistant, michelle minx.
Please include your real name and the email address you used when you joined, if possible.
If you make too many wrong guesses, the system will think you are a hacker and lock you out.

Did the bank send you a new credit card when your old one expired?
Then you must join again. We cannot charge expired cards.

Please DO NOT share your username and password with your friends.
Logging on from too many different computers will get you locked out.

Email me or my assistant, michelle minx to change your username or password.

If you joined thru CCBill, you can check the status of your account or cancel here.
If you joined thru DHDMedia, you can check the status of your account or cancel here.

Questions? Problems? Complaints? Suggestions? Need help to cancel? Email me or my assistant, michelle minx.
Please include your real name, username and the email address you used when you joined.

Map Room